Siemens is opening a new Locomotive Service facility in New Castle, Delaware that will operate as the company’s digital service, supply chain, and technical field training hub in the region. The 44,000 square-foot New Castle facility will combine Siemens’ global digital analytics know-how with its extensive industry knowledge to move rail further into the digital age. Using the latest in digital and predictive technology, the New Castle team will train service technicians and remotely maintain Siemens locomotives for customers across the U.S. including Amtrak, the Maryland Transit Administration, the Southeastern Pennsylvania Transportation Authority, Brightline, and the Illinois Department of Transportation, among others.
Siemens’ Digital Rail Services team located in New Castle will remotely collect and analyze over 800 data points from each locomotive daily. The data includes information on equipment health, operational metrics and environmental data made available by automatic, continuous streaming from the locomotive. The data, pulled in real-time, can help diagnose fleet issues and develop predictive maintenance capabilities so issues can be identified issues before they become a problem.
The team will also use virtual reality technology for maintenance training on different locomotive equipment running worldwide. Using virtual reality goggles and handheld controls, the service technician can virtually stand inside a locomotive and use the handheld controls to work on switches, components and panels. This training will prepare them both mentally and physically for work on actual locomotives at customer locations across the U.S.
In addition to remote data services, the new facility will include a supply chain distribution center to quickly deliver locomotive parts for locomotive customers. The hub will rely on Siemens robust supply chain from partners across the U.S and will rely on 16 full-time positions based at the New Castle hub to work with the company’s nearly 70 existing service employees at customer sites.
“Siemens’ new center – right here in New Castle, Delaware – will help make rail service more reliable by using cutting edge technology to service and build new locomotives at a faster pace and higher volume,” said U.S. Sen. Tom Carper.
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