Britain’s Department of Transport has launched the competition on South Eastern rail franchise, with new plans announced by Rail Minister Paul Maynard.
Bidders will need to show how the companies can deliver extra services and more space for passengers on services across the region, as well as providing greater connectivity, smarter ticketing systems and improved compensation.
Under the contract, the operator must provide longer and upgraded/replaced trains, creating an increased capacity for extra 40,000 passengers, provide wifi, bring in improved compensation with a simple, easy to claim system, introduce new smart ticketing systems, improve customer service and deliver significantly enhanced cooperation between Network Rail and operator through a new structure.
“South Eastern will be also – for the first time – run by a joint team from the operator and Network Rail under a single director – responsible for day-to day performance and accountable to passengers,” Rail Minister Paul Maynard said.
Currently, South Eastern services carry 640,000 passenger journeys a day, and will need to integrate seamlessly with future Thameslink and Crossrail services to transform the way people travel across London and the south-east.
Share on:
