DB Netz, a subsidiary of Deutsche Bahn, has chosen Nokia to manage an advanced communications network for S-Bahn Berlin, the railway system operating in and around Berlin. Nokia will provide managed services for S-Bahn Berlin’s Internet Protocol/Multi-protocol Label Switching (IP/MPLS) network, which hosts a video system supporting train dispatch, and is supporting a passenger information system for 166 stations.
This multi-year agreement expands Nokia’s existing relationship with Deutsche Bahn with regard to S-Bahn Berlin. Previously, Nokia supplied the IP/MPLS technology to support train dispatch and passenger information. Now Nokia will assume the end-to-end management of the IP/MPLS network for S-Bahn Berlin, including key operational processes such as incident management, problem management, advanced technical support, performance management, service desk and field services dispatching.
The intent of the agreement is to ensure continuous availability of the communications network, including the video management system and passenger information system, which helps to reduce delays and ultimately, improve customer satisfaction.
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