This year, Russian Railways took 47 decisions within the framework of the tariff corridor which resulted in additional freight volume of 6.1 million tonnes and extra revenues of USD 132.84 million (RUB 7.8 billion), Alexey Shilo, the Director for Commercial Activities at RZD said.
The volume of freight loading in 2017 is thus expected to reach 1.258 billion tonnes, 3% more than in the previous year.
Another important element in the company’s digital sales channels was the Unified Call Centre for Freight Transport, which started in November 2017. The number of client requests has already exceeded 16,000. The call centre’s efficiency is ensured by its integration into the Electronic Trading Platform “Freight Transport” and the centres for the sale of services, whose system is now being developed on the railway network.
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