Date: 26th-27th March 2014
Location: London, UK
Website: www.passenger-information-2014.com
London Business Conferences are bringing to you, the first congress to focus on the delivery of accurate, consistent, real time, multi platform information, Integrating Passenger Information 2014, Bringing together over 20 case studies from Train Operators and Infrastructure Managers from across Europe and North America .
The event has been designed alongside industry leaders and will deliver 20+ case studies over two days:
DAY 1: SYSTEM INTEGRATION, COMMUNICATION PLATFORMS & DISRUPTION MANAGEMENT
Day 1 will start with case studies on systems integration and automation at control to provide consistency of information across all platforms. Speakers will then assess detailed customer expectations, in regards to smartphone, social media and ticketing. The day will also cover latest strategies for delivering information during disruption, both in unplanned and planned work scenarios.
DAY 2: ON BOARD CONNECTIVITY, INFORMATION ACCURACY & STAFF
Day 2 will begin with a strategic look at the industries’ latest developments in core information architecture and delivering real-time information on board, such as through Wi-Fi and personalising information. Case studies will then look at technological business cases for GPS train tracking, open data and technology for staff as well as strategic communications between infrastructure managers and TOCs and methods for developing a cultural change in customer service quality delivered by frontline staff
For more information please visit the website: http://www.passenger-information-2014.com/
To register, please visit: http://goo.gl/p9zEoq
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