Heathrow Express, which celebrated 26-years of continuous operation in June, has announced confirmation that its Track Access Agreement will be secured until June 2028.
The Heathrow Express is the largest Open Access Operator in terms of passenger numbers carrying 16000 customers per day.
“This agreement demonstrates the value of targeted private investment in the railways and ensures continued delivery of a reliable and quality service for passengers’ first experience of the UK”, says the company.
It also maintains the distinctive terms that are central to the operational elements of the service. These include the consistent 15-minute journey intervals, operating every 15 minutes from Platforms 6 and 7 at Paddington Station.
“We are thrilled to have reached this landmark agreement. Our passengers, both loyal and new can rest assured that they will always receive the high-quality service they have come to expect from Heathrow Express,” said Daniel Edwards, Business Lead & Director at Heathrow Express.
“By securing our Track Access Agreement until June 2028 we continue to prove the benefit of open access rail operators in providing valuable competition which enhances the overall passenger experience. Heathrow Express remains dedicated to providing a premium service, with the airport passenger in mind, that prioritises efficiency, reliability, and great customer service,” Edwards added.
Heathrow Express is a premium non-stop train service between London Paddington to Heathrow Terminals 2 & 3 with an extra six minutes to Terminal 5 and a free transfer available to Terminal 4.
With its electric trains taking 15 minutes, it provides the fastest way to travel to and from Britain’s hub airport. As a dedicated airport service, it also offers passengers an easy way to travel with its spacious cabins designed to provide extra capacity for luggage.
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