The public transport services of Dubai were rated higher than 14 other networks in established cities around the world, according to a study by Simon-Kucher and Partners Co.
The study took into account quality, durability, safety, speed, luxury, cleanliness and on-time journeys.
Dubai mass transit systems also stood out in terms of the availability of passenger information and modern technologies such as smart apps enabling public transport users to plan their journeys.
“The massive investments injected by the Dubai Government in the transport infrastructure have proved both successful and effective,” Mattar Al Tayer, chairman of the board and executive director of the Roads and Transport Authority (RTA) said.
Dubai was also ranked second in the world in the quality of services offered and the overall satisfaction of public transport users.
“The public transport sector plays a pivotal role in driving the development of any city in the world. As far as the economy is concerned, transportation in general and public transport in particular is vital for connecting the production elements and areas by offering transportation to individuals, commodities and raw materials,” CEO of RTA Rail Agency, Abdullah Yousef Al Ali, said.
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