Caltrain Board of Directors approved the development of a new fare technology. The company’s Board approved an estimated of USD 643,733 for a two year contract with the moovel Group to develop, implement, maintain and host an app that will allow customers to purchase fares on their mobile phones. The contract also included the option to extend services for an additional three years.
By this summer, passengers are anticipated to have the technology available for mobile ticketing to purchase One-way, Day Pass and Zone Upgrade fares. Future options may include daily parking permits and components for trip planning and real-time information on service updates, among other functions.
The app will support iOS and Android operating systems and will accept major credit and debit cards, including commuter benefit cards as forms of payment.
“Caltrain serves the most innovative region in the nation, so we know the system’s passengers are enthusiastic about the opportunity for technology to make riding Caltrain more convenient. Mobile ticketing is just one way Caltrain is stepping forward to improve the customer experience,” José Cisneros, Chair of Caltrain’s Board of Directors said.
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