Arriva has announced that plans to invest a £1bn (€1.38bn) to improve and transform rail travel in the North of England, as the operator won the Northern rail franchise.
The operator’s plans invest £400m (€553m) to purchase 98 new trains (281 carriages) delivering extra capacity and with a top speed of 100mph, refurbish the remaining fleet and remove all Pacer trains by 2019. All trains will have improved connectivity with free WiFi by 2019.
In addition, Arriva will invest in station ticketing, including new retail facilities at 243 stations that don’t currently offer such services. Customers will see refurbished seating and waiting areas at 355 stations, improved information, enhanced CCTV security, and staff will be provided at 45 currently unstaffed stations. Video help points will be introduced at 447 stations and customer information screens at more than 160 new locations.
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