X-Wagen innovative passenger information system presented

Wiener Linien, the public transport company of Vienna, has unveiled an innovative digital passenger information system for the new X-car metro trainset which will enter operation in 2022 on the U1-U4 lines.

“With the new X-car, the Viennese are getting a state-of-the-art metro car that provides all the latest information right where they need it: under way. We are proud to be the first public transport company in the world to offer this service,” Alexandra Reinagl, the Managing Director of Wiener Linien said.

The dynamic and visual presentation of information in the car will make the use of mass transit in the city even easier and more convenient. Screens inside the car above each train door display provide passengers with real-time information about further routes and connections at the next station.

The new Passenger Info Plus system was developed by Siemens Mobility and tailored together with Wiener Linien to meet the special public transport requirements in Vienna. The innovative solution was presented to the public on January 10, 2022.

Screens above each door inside the X-car display relevant, continually updated information for the passengers. Screens above doors that will open at the next station show the direction of the station’s exits, other lines for transfers, and departure times for those lines.

The screens above the doors opposite the platform side display a digital metro network map and the train’s current position. The dynamic map shows the train’s position, direction of travel, next stop, and important transfer options. Additional information, such as the current status of other metro lines, or out-of-service elevators, can also be displayed on both sides of the car. The new passenger information system delivers all relevant information right when the passengers need it. The innovative digital passenger information system is being intensively prepared for service. The X-car is currently undergoing extensive tests in preparation for its upcoming operating certification. When the X-car is approved, passengers will be able to board their new metro train for the first time next year.

In 2020, the authorities have presented the first of 34 six-car X-Wagen trainset which will also operate the future U5 metro line.


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