From April 2019, UK rail operators will have to use a new benchmark for the classification of late/on time trains. To be counted as on time, trains must be punctual throughout their journey. The announcement was made by the Rail Delivery Group, which represents train operators and rail infrastructure manager Network Rail.
This is “the most transparent measure for train punctuality of any railway in Europe. For the passengers, businesses and communities that rely on the railway, every minute counts. Rail companies are putting an even greater focus on ensuring that trains are meeting the timetable, arriving to the minute and at stations along a journey”, RDG chief executive, Paul Plummer, said.
Currently, short- and long-distance trains are considered on time if they arrive at their final destination within five or 10 minutes of schedule, even if they run late for most of the trip.
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