Rail passengers who challenge the issuing of a penalty fare could soon be able to turn to a new, independent appeals panel in England and Wales. Under the Department for Transport plans, fined passengers will be able to go to the panel if they think an initial appeal was unfairly rejected.
The proposals, which will also aim to create “clearer rules” about fines and appeals, follow a public consultation and will go before Parliament next year.
Currently passengers in England and Wales have 21 days to appeal against a penalty fare using the Independent Penalty Fares Appeals Service, which is owned by the Go-Ahead group that runs Southeastern.
Passengers with certain operators, including Transport for London, Cross Country and Virgin Trains, can alternatively turn to a commercial appeals body, Independent Revenue Collection and Support.
The new body would offer a further means of appeal for passengers who have received a fine.
Share on:
