Transnet Freight Rail (TRF) will introduce three digital business solutions to enhance its freight services. To that end, the Transnet Online service is available for company’s customers to download from Google Play and Apple iTunes. The app allows customers to track and trace their commodities, containers, bulk and automotive traffic across the value chain in real-time and to see on a map of South Africa where their consignment is at any point in time.
Through an online ordering system, the customers can order their next business resources online and receive instant feedback regarding the acceptance of their orders.
The company also introduced an interactive wagon placement optimisation solution, which will help monitor wagons at different sidings, providing correct and accurate near real-time information.
Customers will be able to access the information to proactively manage their value chain and ensure the efficient offloading, loading and release of wagons to avoid any penalties applicable to wagon delays. From a TFR perspective, the operational teams can effectively count down trains to ensure on-time departures.
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