Abellio Greater Anglia, a subsidiary of Abellio Group, and Cubic Transportation Systems (CTS), a business unit of Cubic Corporation (CUB), received the “Scheme or Product of the Year” award for NextAgent at the 2016 ITS United Kingdom Awards for Excellence.
Cubic’s NextAgent combines a virtual walk-up ticket office, a ticket vending machine and a video-linked call center. In October 2015, Cubic and Abellio Group partnered to trial NextAgent at Stansted Airport to assist passengers en route from plane, to train and to their final destinations. NextAgent technology provides a virtual ticket office in remote locations where there is limited space for a full ticket office, and it’s also an important customer information point.
ITS UK is the regional association for the promotion of Intelligent Transport Systems (ITS) with a goal to elevate the international excellence of UK technology, expertise and solutions.
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