Victorian Government awarded a new seven-year franchise to Metro Trains Melbourne (MTM) to operate and maintain the Melbourne train system.
The new franchise will start from 30 November 2017 and includes up to a three-year extension option.
Under the new operations and maintenance agreement, MTM is committed to delivering further enhancements to railway operations, asset maintenance and customer service in Melbourne.
Under the new franchise, MTM will add extra 335 peak services, will provide higher reliability and punctuality performance through increased maintenance to improve infrastructure and rolling stock reliability, will upgrade 500 CCTV cameras.
MTM is a 60%-owned subsidiary of MTR Corporation and has been operating the 390-km Melbourne metropolitan train service since 2009.
Over the past eight years, extensive service improvements have been made on the system which provides an average of 840,000 passenger journeys on weekdays, including for punctuality and reliability, safety, asset management and customer satisfaction.
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