Valley Metro, the regional provider of bus, rail, vanpool and Dial-a-Ride services for residents of greater Phoenix and Maricopa County, received a USD 1 million Mobility on Demand (MOD) project grant from the Federal Transit Administration (FTA) to develop a mobile app that will integrate mobile ticketing and multi-modal trip planning information. The agency is partnering with RouteMatch Software, a transit industry technology provider, as well as Arizona State University (ASU), Lyft and the City of Phoenix Public Transit Department to create the passenger-based app.
The mobile app will create a seamless and efficient travel experience for riders. Within the next 12 months, the features of the app will be completed in two phases beginning with enhancements to Valley Metro’s current app, Ridekick.
Phase I will include mobile ticket purchasing and links to the mobile applications for Lyft and GR:D Bike Share reservations. Users will be able to purchase transit fare, as well as reserve a GR:D bike using a single payment method, then transition to the Lyft mobile app for a reservation allowing a rider to complete their transit trip.
Phase II will build upon those features to include real-time data alerts of bus and light rail arrivals, on-demand reservation and cancellation of paratransit trips, and single fare payment capabilities for transit, bikeshare and ridesharing companies.
The application will be free to download on all major mobile devices and users will have the ability to create personalized accounts suitable to their needs.
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