Over the last decade, passenger information systems have evolved from simple audio and video displays, with no network connection to multimodal integrated systems providing information and entertainment for passengers during the journey, such as news, presentations using the latest technological solutions, advertising or web entertainment. All these systems provide real-time, fluent information onboard of vehicles and inside railway stations, while being managed and controlled from a single control centre.
Passenger information solutions, WiFi systems based on innovating technologies, are constantly developing to the benefit of passengers providing them with a relaxing journey and real time information. Onboard displays show relevant trip information such as travel speed, arrival time and transfer information. Currently, passengers of the railway transport benefit from the same facilities as while travelling by plane.
Passengers can get real-time information on connections with other trains or with other means of transport, while enjoying the ride and information. This solution allows transport companies to provide more precise information for their passengers, improve the passenger flow and turn into account the advertising space by installing onboard displays.
Public transport operators rely on one commodity – the passenger and to serve this ever-increasing market, operators need to focus more on passenger information, especially for long-distance journeys. The 21st century with its high-tech computing platforms enables operators to break away from traditional information systems to deliver real-time information to the audience. Therefore, a dedicated multimedia system that is easy to understand and integrate in the vehicle with real-time broadcasting to reach all displays simultaneously is no longer a dream, it is reality.
Passenger information, entertainment and safety systems are vital in rail transport, as well as in other public transport systems. They answer to current changes that passenger transport and public transport environment are going through worldwide, such as low-cost technologies, improvement of services offered to clients and increasing safety.
Before implementing new passenger information, entertainment and safety systems, the operator has to carefully assess the technical solutions to be implemented, the impact on the passengers’ satisfaction level and demands or the advertising potential, experts believe.
Currently, innovating passenger information systems, especially inside high-speed trains, represent the key element between transport operators.
Efficient for the activity development but also for initiating new business, the new generation systems in the field of infotainmet for passangers bring new benefits for the operator: they develop new ways to improve transport operations internally as regards the train punctuality, efficiency of maintenance operations, the availability of rolling stock and operations at communication level between the staff.
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