RATP Dev wins operating contract in Caen

Caen la mer public transportRATP Dev has been awarded the public service contract to operate and maintain Caen la mer public transport network.

The six-year contract will come into force on 1 January 2025 and will cover all the mobility services within the Twisto network.

The Twisto mobility network in Caen la mer serves a population of roughly 275,000 residents spread out across 48 municipalities. It includes three tram lines, 72 bus routes, transport services for people with reduced mobility, and transport-on-demand, as well as a bicycle rental service, car-sharing, bicycle parks, and park-and-ride (P+R) facilities.

Changes will be introduced on the Caen la mer public transport system as early as July 2025 and include:

  • Streamlined organisation of public transit timetables. More straightforward and comprehensible arrival times will make access to the network easier for passengers, especially at rush hour.
  • A new, more frequent regular bus service along the coast between Caen, Ouistreham and Lion-sur-Mer.
  • Improved intermodal transport. The network will offer more interchanges between different modes of transport, rail in particular, including on Sunday evenings.
  • Furthermore, the outer suburban municipalities will have more mobility options thanks to a reinforced and expanded Twisto Flex transport-on-demand service.

These initial changes will be followed up in 2028 with a more ambitious overhaul aimed at making public transit a more attractive option by offering a more straightforward, comprehensible, and better prioritised network. That overhaul will include the entry into service of the new T4 tram line and the western extension of the existing T3 line, improved service towards coastal areas, new routes to further improve bus/tram interchanges, as well as active mobility options, bicycles, and car-sharing. This new offer will make the Twisto network available throughout the entire Caen la mer urban community and 40% of employment locations will have a tram stop within 300 metres.

RATP Dev intends to play a role in changing its way of thinking about mobility, for local residents and tourists alike. Firstly through a resolute commitment to improving service quality based on feedback from users of the network. That feedback will be considered with continuous improvement, combined with listening to employees and other local players. Rolling out new tools to promote the service to employees and young people will make the network more agile, dynamic, and appealing.
Then, by continuing to pursue the energy transition of the network, which will include 93 bioNGV buses by 2030, as well as six electric minibuses.
Lastly, RATP Dev will engage in a process of innovation and strong local partnerships on the Twisto network, relying on the local ecosystem of incubators and start-ups to experiment each year with a new service to further promote more virtuous mobility options.


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